Frequently Asked Questions

Credit cards make it easier for you to receive money. It is faster, and you get paid next day. It allows you to increase revenue as customers may not always take cash?
Support is crucial in merchant services TMS, NC has superior support. Local support is a phone call away, and after hour support is 24/7 US based support.
If this is your first time accepting credit cards, fill out our Application located in the upper menu. We will work out great rates for you, and send you a form to sign. We will need a voided check to make sure money goes into your account. We will then assist with setting up a POS system, card reader, mobile readers or integrating with your web based ecommerce site. This process can be done in a week if all goes right.
We have free POS (Point of Sale) systems. You can get either a desktop, card reader or mobile reader. All at no charge.
Rates are a function of which types of cards you accept, (American Express is more) and what percentage of cards you process in hand. (slide through the terminal) We guarantee at Total Merchant Services we can beat anyone's rates.
Yes, we will help install equipment and train you and your people.